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Inbound Tech Support Process

Edify Technology Services
1 to 6 Years
Kolkata(Park Street )
20,000 - 30,000 Per Month
Job is expired
Posted on 28 Sep 18
Job DescriptionLast Date 10 Nov 18

Greetings from Edify Technology Services

We are hiring for Technical Sales Associate (International Inbound Voice Process)

Salary: INR 1,50,000 – 3,60,000 P.A. + Fabulous Incentives

Knowledge on Internet troubleshooting
Need to Handle Inbound US Technical Support Calls.
Attending Inbound calls relating to Computer, Printers, Router ,Email Antivirus
Candidate must know how to trouble shoot Windows and MAC problems Candidate must be efficient in taking     remote access
Providing Technical Service's & Sell Warranty Plans.

Experience and criteria:-
Experience in International BPO for Tech Support (Sales)
Should be Comfortable with Night Shift
Must know to close calls and take payment.
Fluent in English.

Fixed salary credited on 10th  of every month + Incentives ( Weekly & Monthly)
12 paid leaves in a year + 15  comp off + Paid B'day leave
No extension of shift timing.
Working Days:5  ( Fixed Sat And Sun Off)

Contact Person:

Interview: Monday to Friday from 11:30 am to 06:00 pm

BPO / Call Centre / ITES
Job Role

Job Type

Interview Type

Walk - In, Face to Face Interview, Telephonic Interview

Functional Area
ITES / BPO / KPO / Customer Service / Operations
Company Description

Edify Technologies,, IL, is a leading technology services organization offering over a decade of industry expertise delivering robust business solutions, staff augmentation, and a full range of application and web services. 

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