India IT System Manager - Network Monitoring

Micron Technology
2 to 3 Years
Posted on 03 Jul 19
Job DescriptionLast Date 01 Sep 19
India IT System Manager - Network Monitoring

Location: Hyderabad, AP, IN

Company: Micron

Req. ID: 133590 

Basic Qualifications:
  • Bachelor's degree in computer science, management information systems, or related field.
  • Three or more years of technical experiences in system management.
  • Two or more years of technical experiences in system monitoring environment is preferred.

Other Qualifications:
  • Strong analytical and problem solving skills
  • Skills to guide and mentor the work of less experienced personnel
  • Communication skills
  • Good ability to lead and work as part of a team

Responsibilities and Tasks:
  • Work with customers to gather requirements, propose, engineer, and provision solutions.
  • Install, configure, support, and maintain monitoring solutions
  • Manage system monitoring setup and standardization of features and usage.
  • Maintain systems by keeping them tuned and compliant with company standards for optimum performance and capacity utilization.
  • Maintain standards of operations, such as backups, naming standards, and configurations.
  • Coordinate planned downtime and software installs of your assigned services.
  • Communicate system status and coordinate maintenance activities.
  • Support day-to-day operations and provide customer support. 
  • Provide 24x7 on-call technical support and expertise for customer issues and service provider escalation.
  • Monitor the environment for potential system issues and resolve appropriately.
  • Adhere to the change management process for any planned maintenance, or when potential issues are identified.
  • Provide training for new team members.
  • Adhere to Micron’s established processes and policies.
  • Continually work to improve operations. 
  • Adhere to established service and operational level agreements.
  • Propose and implement system enhancements that will improve the performance and reliability of the system.
  • Identify service improvement opportunities.
  • Communicate and collaborate with peer groups (enterprise architects, security team, network team, etc.). 

Main Technical Knowledge (Current solutions supported)

Network Monitoring
  • HP NNM
  • NetBrain
  • Cisco Prime

Additional Knowledge (Current solutions supported)
  • Infrastructure Monitoring (mainly Servers, DB’s, Web Servers)
  • TrueSight: TrueSight Operation Manager, TrueSight Presentation servers, Patrol Central Console, Patrol Agent, Patrol Knowledge modules and Avnet Event Integrator
  • SCOM

Application Performance Management
  • AppDynamics
  • Prognosis
  • Splunk
Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
At Micron we value collaboration and our teams. Because that's where the best ideas and breakthroughs are born. Our team members, partners, customers, and leadership work closely together to deliver — setting a high bar for ourselves and our industry. Because transformation always starts within.

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