REQUIRED QUALIFICATIONS: 2+ years writing for the web or e-learning contexts
Write and edit accurate, concise, and highly readable page content for new and existing web applications that is not overly technical or obscure.
Generate writing that include but are not limited to Help, FAQs, user guides, release notes, what’s new content, contextual help, instructional documents, interactive tutorials, demos, and other website content.
Generate eLearning Modules and build course curriculum for Products owned
Evaluate the scope of a writing project and be responsible for managing own priorities, schedule and deadlines.
Enforce and follow established style guides to ensure high editorial standards.
Diplomatically address and resolve differences between stakeholders from cross-functional teams.
HIGHLY DESIRED SKILLS:
Expert in Microsoft Office Suite, Adobe Acrobat and Wiki technologies
Experience with Captivate, Camtasia, Adobe Framemaker or similar software
General Knowledge of DITA Concepts
Experience with XMetal, Oxygen or similar authoring tools
Strong advocate for the end users web experience
Exposure to SDLC and DDLC in Product based company
Experience with developing Web Based Training (WBT) and Computer Based Training (CBT) lesson plans/training
Excellent writing, editing, analytical, and proof reading skills
Excellent verbal and written communication skills
Ability to work in a team and collaborate with all levels in the organization
Demonstrated ability to quickly grasp technical concepts and translate them into clear non-technical content
Extremely organized and detail-oriented
A self-starter who can work independently
Knowledge of web production and project management
Can juggle multiple projects and prioritize effectively
Must be able to work under pressure and meet deadlines
Infor builds business software for specific industries in the cloud. With 16,000 employees, more than 68,000 customers in 170 countries rely on Infor applications and services to help overcome market disruptions and achieve business-wide digital transformation. Infor builds complete industry suites in the cloud and deploys software that puts the user experience first, leverages data science, and integrates easily with existing systems.