Information Technology jobs in Pune at Covered By Sage

Covered by Sage is a technology-driven insurance brokerage that combines cutting-edge tech and modern consumerism with an old-fashioned human touch. By providing consumer-facing technology, modern branding, and best-in-class support and service, Covered by Sage empower its agents to grow their book faster, service their customers better and retain their book longer. We are reinventing insurance distribution, one agent at a time. With us, get a chance to 'be your best self.'

About the internship

Selected intern's day-to-day responsibilities include:

1. Researching and identifying solutions to software and hardware issues
2. Diagnosing and troubleshooting technical issues, including account setup and network configuration
3. Asking customers targeted questions to quickly understand the root of the problem
4. Escalating unresolved issues to appropriate internal teams (e.g. software developers)
5. Providing prompt and accurate feedback to customers
6. Ensuring that all issues are properly logged
7. Prioritizing and managing several open issues at one time
8. Following up with clients to ensure their IT systems are fully functional after troubleshooting
9. Preparing accurate and timely reports
10. Documenting technical knowledge in the form of notes and manuals
11. Maintaining jovial relationships with clients

Skill(s) required

Java

Python

Linux

Shell Scripting

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 20th Jul'21 and 24th Aug'21

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.