Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Installing and configuring software, hardware and networks
Monitoring system performance and troubleshooting issues
Ensuring security and efficiency of IT infrastructure
Coordinate with external vendors and resources for maintaining IT infrastructure
We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.
Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Install and configure software and hardware
Manage network servers and technology tools
Set up accounts and workstations
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation, manuals and IT policies
Proven experience as a System Administrator, Network Administrator or similar role
Experience with maintaining and administering productivity suites like G Suit / Google Workspace, Microsoft 365, Zoho etc.
Experience with MDM, Endpoint Management, Anti Malware suites
Experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
Familiarity with various Windows operating system and platforms
Resourcefulness and problem-solving aptitude
BSc/BE/BTech/Diploma/MCA in Information Technology, Computer Science or a related discipline; or professional certification