Rackspace Technology jobs - Inside Sales Executive - IN

Job Profile Summary

This position's primary responsibilities would include assisting an experienced sales team with their

day-to-day job function, helping to identify new opportunities, deliver campaigns in tandem with the

marketing department and close inbound lead flow, upgrades and transactional opportunities from a

targeted customer base. The goal of this position is support the team meet and exceed quota on a

quarterly basis, whilst also delivering against individual revenue goals. The internal sales role is a

training ground for future sales reps, offering experience of Rackspace sales process, managing

customers and securing sales opportunities.

Key Responsibilities

Manage day to day relationships with a set of customers

Develop relationships with key customer contacts

Ownership of upgrades and smaller transactional business - from identification through to quoting,

negotiating and closing the opportunity (chasing contracts)

Ensure all prices quoted are correct and in line with prior quotes issued to the Customer

Work with new sales as appropriate to own and drive inbound transactional RES opportunities

Prepare HSAs (incl the associated pricing tool/Credit report/SalesForce logging)

Support account planning activities for managed account base

Assist in administrative responsibilities

Build devices in CORE for managed accounts

Cover BDCs’ ticket queues and ensure all new opportunities dealt with in a timely manner

Work closely with BDCs to help promote Rackspace’s products and services and identify

opportunities for further account penetration

Dealing with ad hoc inbound sales queries (eg sourcing product and contractual information)

Proactively cold calling and helping to build campaigns to drive new sales initiatives

Support Major bid opportunities as and when required

Responsible for adhering to company security policies and procedure as directed.

Exceed revenue target

Exceed personal MRR goals for owned opportunity

Help support and improve NPS from Customer base

All deals agreed and processed by OVT to hit commission runs

All tickets responded to in a timely manner

Knowledge

• Technical/Professional Skills, Knowledge, expertise, Qualifications
  

In depth knowledge of Rackspace’s products and services

Able to communicate effectively over the phone and through e-mail

Experience of successful outbound cold calling

Ability to work under pressure and deliver against targets

Strong inter

• Personal Skills
  

A flair for negotiating

Degree in business or marketing preferred

Superior work ethic

Proficient with key IT tools (CORE, MS Office, Sales force)

Team oriented