Key Duties:
* Inbound Call Conversion
* PR Activities with Guest
* Existing Guest Follow up
* Outbound calls to New Guest
* Tamil & English Mandatory to communicate with Guest, Malayalam preferable
* Brand resort with corporate and FIT Guest
* Attend enquiries of the walk-in Guest
Responsibilities:
Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
Actively sourcing new sales opportunities through cold-calling and emailing.
Developing in-depth knowledge of product features and benefits.
Utilizing virtual meetings to build relationships with new customers.
Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
Advising customers on suitable product selection based on their needs and specifications.
Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
Setting up face-to-face meetings between potential customers and Outside Sales Representatives.