Job Role

Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage.

Key Deliverables:

· Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls , and with walk in clients ;

· Work with these leads to convert into business for company’s software and services.

· Create suitable quotes, Follow ups and Negotiations as required.

· Generates revenue by soliciting and obtaining purchase orders.

· Building trust & rapport with clients by providing them regular updates for the ongoing orders and by timely delivery of services. Co-ordination with different internal departments.

Key Skills:

· Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred.

· Exceptional verbal and written communication; interpersonal, customer service, problem- solving and conflict resolution skills.

· Familiarity with Negotiations & other sales tactics.

· Competency in Microsoft applications including word, excel, and outlook.

· Business goal oriented, ability to achieve business targets consistently.

· Uphold standards of self-motivation, time management to perform multi task and remain calm under pressure.

Shift Timings:

· 9:00am-6:00pm