Roles and Responsibilities:
● Understanding the various projects to be able to provide clear explanations to the
clients and team members
● Cross-selling properties and closing sales on the call.
● Setting up processes and systems to effectively originate and service the leads
● Handling escalated customer queries, concerns, suggestions, feedback, etc. and
managing their expectations
● Preparing dashboards, updating all necessary systems, trackers and customer
history details for seamless management at all times
● Offering the best possible customer delight and being customer-centric
● Carrying ownership for every customer query
● Perform other duties as assigned, requested or deemed necessary by management
Requirements:
● Kannada must
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