Job Description Summary
The Sales Development Rep or Inside Sales Rep is responsible for proactive outbound prospecting and inbound lead follow-up to generate new business opportunities. Reporting to Marketing, the candidate will work closely with Marketing, Sales and Alliance teams to identify targeted customers and develop effective messaging for prospecting.
JOB REQUIREMENTS:Key Responsibilities* Build sales pipeline and source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Proactively prospect for new business opportunities within a specific set of named accounts.. * Achieve monthly and quarterly sales bookings targets. Exceed monthly targets of new sales opportunities and meetings booked.. * Collaborate with Field Sales and Marketing and keep up to date with the local Go-To-Market and business priorities.. * Navigate org charts through outbound prospecting to identify new opportunities.. * Secures in person or virtual meetings for Field sellers; completes hand off of information to seller.. * Manage relationship-building activities to keep leads “warm”.. * Build and maintain a constant/future pipeline. * Research markets and industries to identify potential customers and makes first contact.. * Maintain up-to-date knowledge on the cloud computing market and maintain a thorough understanding of Rackspace Technology solutions offerings.. * Maintain records accuracy (account, opportunity and activity details) in Salesforce and frequently report on results and activities progress. Prepares and analyzes leads pipeline reports and dashboards.. Experience/Knowledge:* Leads generation expertise to include the ability to identify and develop new business prospects from multiple sources including prospect lists, discovery and individual research.. * Conduct a needs analysis and determine prospects pain points to determine how the Rackspace solution will speak to those needs.. * Identify key buying influencers within these prospects to determine budget and timeline.. * Uses knowledge of how the team integrates with others to accomplish the team objectives.. * Builds and cultivates prospect relationships by initiating interactions and conducting follow-up communications in order to move opportunities through the sales funnel.. * Basic knowledge of simple configurations in cloud computing preferred.. * Uses communication skills to regularly exchange information, escalate issues and effectively share expertise within the team.. * Bachelor's Degree required; Sales, Marketing, Business or a related field. At the manager’s discretion a diploma or equivalent plus an additional 3 years of relevant call center and/or sales experience may substitute for the degree requirement.. * A sales management degree and internship may substitute for the relevant experience.. * Ability to perform at the proficiency and autonomy required of the role, typically found with 1-2 years of related experience, preferably in telemarketing and/or inside sales in an IT industry. . Skills:* Self-motivated, sense of urgency and strong customer focus.. * Thrives in a fast-paced and evolving environment.. * Excellent negotiation, influencing, presentation and problem solving skills.. * Strong interpersonal and networking capabilities.. * Excellent oral and written communication skills are essential.. * Ability to take self-initiative, be proactive and ability to multitask, prioritize workload. * A good working knowledge of Salesforce.com or similar CRM as well as a marketing automation platform e.g. Marketo, Outreach, Salesforce Marketing Cloud.. * Team player – position is cross-functional and requires significant teamwork.. Key Performance Indicators* Meets metric expectations for monthly lead generation – Meetings Booked and Opportunities Generated..
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation