Key Responsibilities:
● Handle calls on leads generated for skin related services on
our digital platforms.
● The initial call will be primarily a sales pitch followed by
issue resolutions and query handling.
● Describe the services and USPs of the same and try to
generate maximum conversions. Continuous follow ups with
Potential clients
● Handle skin specific queries pertaining to our services.
Overall Problem solving for patients and coordination as
necessary. Handle any operations related activities that may
be required.
● Tabulate and record responses from all channels on excel.
Generate relevant reports from the same.
● Schedule appointments for clients and coordinate with the
required therapist who shall visit the client
● Analyze quality of calls and strive for improvement.