Installation specialist jobs in Mumbai at NCR Edinburgh

JOB GRADE: 9

Position Summary & Key Areas Of Responsibility

Responsible for scheduling customer installation activity, Chase for quotation approval and follow up on job completion. Assign CE, Get CIT Appointment, Plan the Schedule for all Project roll out, Project Monitoring

Position involves coordination & communication with customers, different vendors or within team members from site visit to handing over to customers with complete installation of deliverables
Respond immediately to customer or vendor concerns/problems by resolving them or by escalating them to appropriate stakeholders
Responsible for scheduling customer installation activity
Overall Project Management & Planning capability (Adherence to processes and systems and smooth functioning without follow-ups)
Constant planning and effort to achieve deliveries within allotted time frame
Coordinating and monitoring the performance of vendors in maintaining the timeframe
Understands and performs the various Customers/Vendors Scope of Services and elevates/ escalates issues when appropriate and/or according to established procedures
Chase for quotation approval and follow up on job completion
Represents NCR in a manner that reflects positively on the image and reputation of the company
Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities

Qualifications

Excellent Communication Skills
Computer-literate in MS Office applications
Experience in Front-Line Customer Service environment
Good organisational skills and able to work well independently and within a team
Should have good knowledge of Excel (Pivot tables, logical formulaĂ˘ÂÂs, VB Coding , Marco writing)

Offers of employment are conditional upon passage of screening criteria applicable to the job.

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.