Pride circle jobs - Insurance Associate

• A key member of the Customer Service Operations team, responsible for providing an efficient, effective, and compliant service to policyholders.
• Key accountabilities include handling simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines, and support to team managers.

Responsibilities:

• Wealth Operations, PFP, Adhoc Projects
• To provide customer service to both internal and external customers
• Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets

• Maintain and implement personal development plan in partnership with immediate manager
• Identify, facilitate, and implement process improvement ideas to improve efficiency.

Qualification: Graduate

Knowledge: Basic knowledge of computers

Skills:

• Good verbal and written communication skills
• Ability to grasp processes and understand the implications of changes in processes
• Ability to understand customer requirements and apply knowledge & training to different servicing scenarios
• Eye for detail
• Team player

Experience:

• Fresher’s eligible
• Preference would be given to individuals
• From an insurance background with approximately 1 year’s experience (Insurance Associate)
• With experience in handling written communication

We do not charge candidates for placement. Your details are kept private & confidential with us.