Manage, direct and monitor insurance activities and the overall performance of the team to increase efficiency and maximise performance
General administration of all insurance provisions including claims
Effective liaison, support and assistance with the whole of the organisation
Maintain and improve mechanisms for the provision of insurance, including surveying and measuring governance, performance, administration and outcomes and disseminate feedback to the appropriate persons/entities
Utilise systems to manage insurance functions, analysis and documentation
Direct the development of plans for insurance, including management to achieve targets
Developing plans for insurance progress
Support to all other departments with insurance related issues
Subject to agreed criteria; recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
Reporting (content and format as agreed) on a monthly basis or as otherwise required
Assist in developing plans for team activities to include strategy to achieve targets
Delegate authority and responsibility to team with supervision, accountability and review
Manage and maintain contact with internal and external clients/customers and suppliers
Set an example for team members of commitment, insurance management, administration standards, work ethics and habits and personal character
Maintain accurate records
Responsibly use resources and control expenses to meet budgetary controls
Adhere to all organisation policies and procedures
Interact and co-operate with all members of the organisation, its suppliers and customers