Responsibilities:
• Handle
customer complaints, provide appropriate solutions and alternatives
within the time limits
•
Handle Inbound and Outbound calling for customer service.
•
Identify and assess customers’ needs to achieve satisfaction.
•
Keep records of customer interactions and process customer accounts.
• Build sustainable relationships and trust with customer accounts through open and interactive
• Communication.
Requirements:
Any undergraduate or graduate
1 years of experience working as a Customer Support Executive or a similar position in the Customer Service department.
Good knowledge of managing the performance of the team.
Exceptional verbal and written communication skills.
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.