Black And White Business Solutions jobs - International Bpo / Customer Support / Technical Support / Call Center

International Bpo / Customer Support / Technical Support / Call Center

Black And White Business Solutions
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
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Posted: 4 Years ago
Views: 1
Applications: 1
Openings: 25

Job Description

Hi,

One day interview process... Appear for multiple companies.

Call HR – Priya @ 9900037877
Email - hr7877@blackwhite.in

Designation:

1. Customer Support Executive.

2. Technical Support Engineer( Hardware / Software / Networking support).

Responsibilities :

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 -  L2

    • Coordinate desktop changes to avoid deployment collisions.

    • Prepare requests for roll out

    • Prioritize change requests

    • Create roll out plans for changes requests

    • Coordinate implementation process

    • Keep track of request and make sure they are implemented as planned

    • Participate in incident handling concerning desktop changes.

    • Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.

    • Microsoft environment knowledge (desktop & server).

    • Have some level of technical understanding of the products building up a desktop service.

    • Experience from the desktop environment.

    • Understanding and experience of the change management process.

Technical Requirements :

    • Phone support experience necessary.

    • Technical Service desk or technical call centre experience is necessary.

    • Disciplined, systematic problem-solving skills required.

    • Windows Operating systems

    • Clients: Windows7, Windows Vista, Windows XP, Windows 2000

    • Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview
Call HR – Priya @ 9900037877
Email - hr7877@blackwhite.in
Please forward the mail to all your friends who fit the criteria. 
Please do refer your friends.
Venue

Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Land Mark: Next to Andhra Bank or Opposite to MK Retail.
************ find in google map***************

Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.

    *************PLEASE DO REFER YOUR FRIENDS*************


Job Particulars

Role Others
EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id314756
Job Category Others
Locality Address Indiranagar
StateKarnataka
Country India

About Company

Black And White Business Solutions
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