Orena consultancy services LLP jobs - International BPO Executive

• Handle inbound and as well as customer concerns and queries

• Contacting existing customers as well as prospective customers

• Asking questions to the customer and understanding their need

• Resolving queries and issues related to the products and services

• No sales target no pressure.

• Follow communication “scripts” when handling different topics

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

• Seize opportunities to upsell products when they arise

• Build sustainable relationships and engage customers by taking the extra mile

• Keep records of all conversations in our database in a comprehensible way

• Frequently attend educational seminars to improve knowledge and performance level

• Meet personal/team qualitative and quantitative targets

One of most leading multi national company is aggressively hiring for the job profile of International BPO Executive for 250 open locality. Kindly go through the FAQs below to get all answers related to the given job.