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International BPO

Xena placement services
Freshers
10,000 - 20,000 Per Month
Posted on 07 Dec 18
Job DescriptionLast Date 31 Dec 18
JOB DESCRIPTION 
  • BPO operation particularly means giving the contract to a third party vendor to carry out the back office task
  • A BPO executive has many tasks where the most important out of many is to ensure client or the customer satisfaction.
RESPONSIBILITIES
  • The primary task of BPO executive is to handle calls from customer or client and provide them with a solution to their queries.
  • Must discuss every matter with its supervisor or team leader to get any issue sorted.
  • He/She must show the willingness to learn new things every time and then.
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Giving a resolution to the customer or clients should be the whole and sole responsibility.
SKILLS
  • Excellent communication
  • Good team player
  • Flexible for this shifts
  • Calm under pressure

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description
Xena placement services
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