Search Jobs here
Enter Job role to proceed
Fresher 
25,000 - 60,000 Per Month We are hiring for one of the leading brand in International BPO.
Responsibilities :
- The position is primarily responsible for managing first contact resolution with our cardholders who are delinquent and for the collecting/repayment of overdue payments and to manage cardholders ongoing spend expectations.
- To carry out these contacts with the highest levels of professionalism & service that maintains the brand whilst protecting shareholder losses.
- Negotiation for the collection of overdue payments
- Understanding customers financial arrangements and requirements
- Managing the collecting of overdue balances
- Handling calls within the guidelines of the Credit Management Operating System
- Securing repayment of overdue funds (preferably via ePay) and avoid potential losses/write-offs
- Resolving and preventing future delinquencies by educating customers on relevant & /or specific card features.
- Maintaining the brand proposition and customer loyalty
- Able to use negotiation and relationship management skills to provide win-win outcomes.
- Ability to use judgemental decision making to drive customer loyalty and growth for the business.
- Ability to listen and acknowledge customer concerns and create solutions
- Understanding of credit card financial principles
Requirements :
- Experience with UK calling process is preferred
- Comfortable managing multiple credit system platforms.
- Ability to learn a wide variety of technical and business skills
- Excellent interpersonal skills; communication (verbal written)
- Quick Thinking Ability
- Flexible to work in a 24/7 shift environment Including Saturday & Sunday working
- Previous Call Centre experience desirable but not essential.
- Credit/Collections experience is desirable but not essential.
- Experience of handling financial difficulties or vulnerable customers in the past.
Points to be kept in mind before sourcing/hiring
1. Candidate should be from hiring zone
2.Candidate should not be from Red zones (Okhala, Nizamuddin, Jamia etc)
3. Please note the exact n complete address of the candidate and make sure that the candidate is present at that address only.
4.Please make sure that the candidate has :
- Laptop/Desktop
- web cam
- Wifi (speed 50 mpbs)
- Head set
- Also, please ask d system configuration
- For timing work from home
- After lockdown a regular office visit.
- Free meals
- Both way cabs.
Fresher 
Gurgaon 23,000 - 25,000 Per Month 0.5 to 4 Years Gurgaon 16,000 - 19,000 Per Month Fresher Delhi,Faridabad,Gurgaon,Ghaziabad,Noida 25,000 - 45,000 Per Month Fresher Delhi,Gurgaon 25,000 - 30,000 Per Month Fresher Hyderabad,Gurgaon,Bangalore 15,000 - 16,000 Per Month 2 to 4 Years Delhi,Ahmedabad,Gurgaon 40,000 - 50,000 Per Month 
1 to 8 Years Hyderabad,Delhi,Faridabad,Gurgaon,Ghaziabad,Noida 2,00,000 - 6,00,000 Per Year Fresher Gurgaon 15,000 - 16,000 Per Month 2 to 4 Years Delhi,Gurgaon,Bangalore,Mumbai 30,000 - 50,000 Per Month 2 to 4 Years Delhi,Gurgaon,Mumbai 30,000 - 45,000 Per Month Fresher Delhi,Gurgaon,Jaipur 25,000 - 30,000 Per Month Fresher Delhi,Gurgaon,Noida 18,000 - 41,000 Per Month Fresher Delhi,Faridabad,Gurgaon,Ghaziabad,Noida 30,000 - 45,000 Per Month 1 to 4 Years Gurgaon 10,000 - 27,000 Per Month 
Safety Tips
How to get a Job early? Follow these tips1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.
Jobs By Roles
Jobs By Cities
Applying Job & Updating your profile. Please wait…
Please review & update following critical information(s). Update & apply to become a matching Job applicant! Without this information, your profile may not get shortlisted.
