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International BPO

24by7bpo
Experience : Freshers
Per Month: Rs. 15,000 - Rs. 30,000
Posted on 31 Jan 20
Job is expired
Job DescriptionLast Date 31 Mar 20

Experienced Customer Service Representatives Wanted!!! @ SURAT

 

Job Description:

We should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided.

 

·         Follow up customer calls made wherever is necessary

·         Should be able to answer emails timely ensuring adherence to the process standards.

·         Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

Education and Experience:-

 

·         Graduate or equivalent

·         Required language proficiency, especially ENGLISH.

Added advantage:-

 

·         Knowledge or some experience in a call center or customer service environment

·         Good data entry skills

Key Competencies and Skills:-


·         Strong problem-solving abilities on technical

·         Verbal and written communication skills

·         Listening skills

·         Problem analysis and problem-solving

·         Attention to detail

·         Teamwork

·         High level of professionalism

5 Working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,000.00 /month

Location: Majura Gate, SURAT

 

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
it And telemarketing
Job is expired
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