Black And White Business Solutions jobs - International BPO Technical Support/Customer Support

International BPO Technical Support/Customer Support

Black And White Business Solutions
experience 0 to 3 Years
salary 15,000 - 30,000 Per Month
qualification
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Posted: 3 Years ago
Views: 0
Applications: 6
Openings: 50

Job Description

Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk / Customer Support Associate / Process Associate

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience : Freshers / Experience

Sal : upto 4.5lpa

Designation : Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Technical :

Trouble shooting/Command for IP Adress/Adobe Photoshop/ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

Customer :

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing

JOB Role :

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

  • Provide World Class Customer Service.

  • End to Transaction of Reports.

  • Need to maintain Accuracy in Reports.

  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

  • Excellent verbal and written communication skills

  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.

  • Perform problem cause analysis

  • Resolve customer queries and achieves customer delight.

  • Ability to Identify Opportunity and Implement Process Improvements

Venue:

Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail

next to Andhra Bank

For more quires Call.

Contact : Meghala@9742675454

Email id: hr5454@blackwhite.in

<<<<<<<<<<<<<<<<< Please do refer your friends>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>


Job Particulars

Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id466106
Job Category BPO
Locality Address Indiranagar
StateKarnataka
Country India

About Company

Black And White Business Solutions
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