H.V.A.S Business Solutions jobs - International BPO Voice Process

International BPO Voice Process

H.V.A.S Business Solutions
experience Fresher
salary 15,000 - 35,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

·        INTERNATIONAL CALLING II FLUENT ENGLISH COMMUNICATION

·        HANDLE OUTBOUND CALLS, AS WELL AS CUSTOMER CONCERNS AND QUERIES

·        US BASED

·      Cab Facility- (Pickup & Drop Both)

JOB SKILLS

·        Candidate should have knowledge of Customer support

·        Excellent Communication is must

·        Fluent English

RESPONSIBILITIES:

·         Answering phones and explaining the product and services offered by the company.

·         Contacting existing customers as well as prospective customers using scripts.

·         Obtaining customer information and other relevant data.

·         Asking questions to the customer and understanding their specifications.

·         Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

·         Seize opportunities to upsell products when they arise

·         Build sustainable relationships and engage customers by taking the extra mile

·         Keep records of all conversations in our database in a comprehensible way

·         Frequently attend educational seminars to improve knowledge and performance level

·         Meet personal/team qualitative and quantitative targets 


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id947053
Job Category BPO
Locality Address Prahlad Nagar
StateGujarat
Country India

About Company

Health Insurance Lead Generation Campaign(USA)
Solar campaign(USA)

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