for TOP MNC's - Customer Support / Accounts & Finance / Technical
Support - Sal Fresher 15K to Exp - 35K + Incentives / Free transport
Easy rounds & 1 day interview spot offer
Position - L1 / L2 Technical Support Engineer - Hardware & Networking - IT Help Desk
Customer Support Executive / Senior Customer Support Associate
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
Voice support to Internal and External End Users. The job will require
you to handle inbound calls / emails / chats regarding technical issues
for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.