International BPO Voice Process
Following a standard Call/Chat flow and query handling process.
Manage and take ownership of the resolution process for all customer-related issues.
Ready to work in rotational shifts.
Will be in charge of answering calls and speaking directly to customers, while non-voice is more about sitting behind a desk and fulfilling duties the customer may not see. Some non-voice employees may never interact with customers, while some will do so via email but not by phone
Skills Required:-
- Should be flexible with rotational Shifts
- Excellent communication skills in English (Written/ Verbal)
- Graduates / PUC / Diploma fresher or Experience in BPO (0-5yrs) can apply
- Candidates with Graduation Backlogs can apply.
- Immediate Joiners Required
- Candidate Should Have Inclination Towards Customer Service
- Candidate Should Have Customer-Centric Approach
Benefits:-
- Day / UK / US Rotational Shifts
- Two-way Transport
- Unlimited incentive Structure
- No registration Fees