Votiko jobs - International BPO Voice Process

International BPO Voice Process

Votiko
experience 4 Year
salary 20,000 - 40,000 Per Month
qualification
Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

Qualifications-
Any Graduate
3+  years of overall experience in international calling
Excellent knowledge of English.
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Ability to learn about products and services and describe/explain them to prospects.
Outstanding negotiation skills with the ability to resolve issues and address complaints.

Responsibilities:
Provide customer support via phone calls for international customers, in multiple languages.
Troubleshoot customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Document customer interactions for review and follow-up.
Utilize computing and technical expertise to respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit services of the company.

Job Particulars

Role 
Education BA
Who can apply Experienced (4 Year)
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1694165
Job Category BPO
Locality Address Bommanahalli
State Karnataka
Country India

About Company

Votiko
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