Roles and Responsibilities The major purpose of the Call Center Agent is to handle inbound calls/chats for the potential customers. The call center agent is accountable for the delivery of high - quality professional services in accordance with the mission, core values and purposes of the organization Demonstrates flexibility and adaptability Passion to work in a team environment Flexible in working Night shifts Candidates should be flexible in working US shift Rotational week off on week days(Not on weekends) Salary + Daily and Monthly incentives
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Giving a resolution to the customers or clients should be the whole and sole responsibility. 1.To handle Inbound Calls, Outbound Calls & provide excellent services to the US & Canada Customers2.Should be able to Multitask, handle both Calls and Chats.3.Great team player 4)Achieve the given target on a daily basis
Key Skills Good oral communication skills with a genuine concern for the customer Ability to work quickly to meet targets, Willingness/proactive to learn and improve in all aspects of the position, Strong desire in sales and successful negotiating skills. Desired Candidate Profile 1. Any Degree 2. Computer literacy in MS Office( Word, Excel 3. Strong presentation skills 4. Customer service and Sales experience( added advantage) 5. Good Communication Skills Perks and Benefits Attractive Salary, Opportunity for ongoing work , Opportunity for career growth, Incentives, competition, prizes, Insurance benefits Can Earn up to 80k incentives per month.
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IYANAR INFOTECH PVT recruiting International BPO Voice Process candidates nearby Chennai,.IYANAR INFOTECH PVT vacancies for International BPO Voice Process is recruited through Written-test, Face to Face Interview etc. IYANAR INFOTECH PVT Company recruits a lot of candidates every year based on the skills . The candidates with Diploma, B.Com, BA, Other Course are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Chennai, can apply for International BPO Voice Process position in IYANAR INFOTECH PVT. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the IYANAR INFOTECH PVT recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of IYANAR INFOTECH PVT and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of IYANAR INFOTECH PVT and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in IYANAR INFOTECH PVT and near your city and get a secured career.