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OAF global jobs - International BPO Voice Process

International BPO Voice Process

OAF global

location

experience

0.5 Years

salary

20,000 - 30,000 Per Month

qualification

Diploma, B.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, Other Graduate, Other Post Graduate

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Posted: 2 Years ago

Views: 5

Applications: 7

Openings: 1

Job Description

Hi,
Industry: IT

Experience: Minimum 6months from a Techsupport Background

Location: Chennai

Mandatory skills: Should possess good

English verbal skills

Excellent logical reasoning

Skillset:

• Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices

• Ensure resolution provided in the first interaction with the customer

• Acquiring knowledge about the newly released products and recent updates

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge, and all other aspects of customer service

• Position and sell pro support contracts to customers if their Product is within 120 days from the date of purchase.

Job Particulars

Role BPO / Customer care

EducationDiploma, B.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, Other Graduate, Other Post Graduate

Who can applyExperienced (0.5 Years)

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id653091

Job Category MBA , Diploma , BPO , BSc/BCA/BBM , Work from Home

Locality Address Chennai-Others

StateTamil Nadu

Country India

About Company

OAF global- Hiring Intelligence

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