International BPO Voice Process

One4allinfosolves
Experience : 0 to 3 Years
Location : Kolkata
Per Month: Rs. 10,000 - Rs. 20,000
Posted on 09 Nov 19
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Job DescriptionLast Date 07 Jan 20

WARM GREETINGS FROM O4A

We are hiring for customer care executives in domestic/international BPO for both voice and non-voice processes.

JOB ROLE- Client/ customer dealing over phone & emails, solving their queries or issues regarding particular service or product.

RESPONSIBILITIES-

·         Helping customers to solve issues with services, technical fields and handling customer information with integrity and sensitivity.

·         Answering questions from customers about the features and capabilities of products

·         Handle complaints and objections effectively and should try to resolve the same without escalation.

PROFICIENCIES- Candidates must possess excellent English written and verbal communication should be a multi tusker, target-oriented, team player, quick problem solver and must be comfortable in night shift.

QUALIFICATION- Any undergraduate/graduate/postgraduate

CA, CS, M. TECH, MCA, B. PHARMA, M. PHARMA, B. ED, LLB ETC ARE NOT ELIGIBLE.

SALARY- Rs. 10,000- 20,000/- per month including benefits like pf, ESI, travel allowance etc.

Both freshers & experienced are welcome

SHIFTS- ROTATIONAL/ FIXED NIGHT

WEEK OFF- 1/2 DAYS ROTATIONAL

Pick and drop facilities available.

AGE – up to 35 years

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
One4allinfosolves is an authorized hiring partner of MNC BPO.
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