International BPO Voice Process

Enhanceplus
Experience : Freshers
Education : BBA/BBM, BSc, BCA, MBA/PGDM, B.Com, BA
Location : Mumbai
Per Month: Rs. 14,500 - Rs. 25,000
Posted on 03 Jan 20
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Job DescriptionLast Date 26 Jan 20
US Voice Process in Nightshift
• Outbound calls to insurances for claim status and eligibility verification
• Denial documentation and further action
• Calling the insurance carriers based on the appointment received by the clients.
• Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
• Calling insurance companies to get the status of the unpaid claims.
• Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
• Maintain the individual daily logs.
• Performs assigned tasks/complete targets with speed and accuracy as per client SLAs
• Work cohesively in a team setting. Assist team members to achieve shared goals.
• Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided the company’s quality system and policies
• Communication / Issue escalation to seniors if there is any in a timely manner 
• Punctuality is expected all the time
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Enhanceplus
Apply now
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