Smart employment services jobs - International BPO Voice Process

International BPO Voice Process

Smart employment services
experience Fresher
salary Salary not disclosed
qualification
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Posted: 2 Months ago
Views: 1
Applications: 0
Openings: 1

Job Description

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

EducationBA
Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1630504
Job Category BPO
Locality Address Malad West
StateMaharashtra
Country India

About Company

Smart employment services
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