Commvault jobs - International Business Operations Lead

International Business Operations Lead

Commvault
experience 4 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 0
Openings: 1

Job Description

International Business Operations Lead

Based in India

As the International Business Operations Lead, you will support the operations across our Go-To-Market Teams in the EMEA & APJ regions. Like a startup within the company, Metallic is a lean, cross-functional team dedicated to launching new SaaS solutions. This position is a key new role, which will help scale the business in the coming years. It is a mix of tactically executing the day-to-day of our business, and strategically impacting the future of how we engage with our partners and transact across our eco-system.

Key Responsibilities
  • Work on projects ranging from order processing, operational training for partners, business process documentation, back-end systems automation, to metrics reporting
  • Support the Go-To-Market activities by assisting in the onboarding and operational support of our reseller partners in the EMEA and APJ regions
  • Ensure the timely fulfillment of orders in coordination with Sales, Finance, SaaS Operations, Customer Success and Sales
  • Support the accurate billing of fulfilled orders and usage with our Finance team and partners
  • Verify that data is accurately reflected in our CRM and Billing systems, and partner with key stakeholders across the organization to ensure processes are implemented to support those efforts
  • Assist the Business Operations Manager with key operations decisions and process flows
  • Review sales opportunities to remove barriers and layers of complexity
  • Respond to general operations inquiries from Sales and Finance teams a timely and professional manner

Position Requirements Include
  • Tech-savvy with a passion and desire to take on challenges and learn new things
  • Process-oriented with an eye towards continuous improvement
  • Self-starter with analytical skills and strong verbal and written communication skills
  • Team player, focused on results, has good triage skills
  • Strong ability to multi-task and complete projects at or before the required deadline
  • Has an ability to effectively escalate issues to her/his manager
  • Is a self-starter who can follow procedural guidelines
  • Is flexible, adaptable, and hungry to learn

Desired Skills And Experience
  • 5+ years of experience within an operations organization
  • Bachelor’s Degree required; MBA a plus
  • Working knowledge of Salesforce.com, and NetSuite is a plus
  • Working knowledge of business process flow tools or billing systems
  • Strong Microsoft Excel Skills including advanced formulas and using pivot tables
  • Experience in a SaaS business that is primarily partner-driven is a plus
  • Fluent in English
  • Must be willing to work a staggered day to accommodate the US time zone

Job Particulars

Who can applyExperienced (4 Years)
Hiring Process Face to Face Interview
Employment TypeApprenticeship
Job Id489782
StateKarnataka
Country India

About Company

Commvault
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