Black And White Business Solutions jobs - International Call Centre Executive

Dear Candidate, 

Greeting from Black and White Business Solutions Pvt Ltd..!! 

Any Graduate Diploma

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts 
Designation: International Call Centre Executive

Customer : 
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing 

JOB Role : 
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External) 
Provide World Class Customer Service. 
End to Transaction of Reports. 
Need to maintain Accuracy in Reports. 
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills 
Excellent verbal and written communication skills 
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end users. 
Perform problem cause analysis 
Resolve customer queries and achieve customer delight. 
Ability to Identify Opportunity and Implement Process Improvements 

Has technical experience and skills in the areas of problem determination, creativity and analysis. 

Required Candidate profile 

One day interview process - Fresher / Experienced can apply 

Desired Candidate Profile 

* Possess good communication skills, both oral and written 

*Have a good attitude - should be committed to the work. 

* Any graduates can appear or 10+2, 10+3. * Should be flexible with rotational shift. 

*DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S