24by7bpo jobs - International CSE

Job description:

                    The candidate should be able to understand, Articulate and respond in English. Hence we should look at candidates with excellent communication skills in English both in oral and written. We can look at candidates from BPO or customer support background and interest to work in night shift.

·         Provide online chat and telephonic support to customers.

·         Convert customer requests.

·         Represent company to customers and resolve issues.

·         Follow up issues for resolution and gain feedback.

·         Should have problem solving attitude.

·         Positive attitude and commitment to grow with the organization.

Required Experience, Skills and Qualifications:

·         Proven experience as telesales representative or other sales/customer service role

·         Proven track record of successfully meeting sales quota preferably over the phone

·         Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

·         Ability to learn about products and services and describe/explain them to prospects

·         Excellent knowledge of English

·         Excellent communication and interpersonal skills

·         Cool-tempered and able to handle rejection

·         Outstanding negotiation skills with the ability to resolve issues and address complaints

Benefits: Incentives on target Achievement.

5 Working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,000.00 /month

Location: Majura Gate, SURAT