Tech Mahindra jobs - International Customer Support Excuitive

Hello,

Greetings from Tech Mahindra

My name is Manish. P and I'm a Sr. Recruiter at Tech Mahindra PVT LTD, listed as one among the Forbes Digital 100 2018 in the world. We are constantly on the lookout for professionals to fulfil the internal resource needs, and we currently have a job opening that may interest you.  Please find below, summary of the position.

• Job Title: Customer care Agent
• Job Location: Tech Mahindra Pune
• Duration: Permanent role Direct
• Education: Graduate (Any Stream) fresher's can also apply for the job.
• Experienced: Under Graduates (+2/12th)with minimum 6 months in international Customer Support. 
• Shift Timings: 24*7 (Rotational shifts with Rotational Week-offs).
• Immediate Joining or within 7 – 15 days of Notice.

Key Skills Required:

• ·         Strong soft skills and need to have a good command over English as a language
• ·         Commitment to excellent customer service 
• ·         Provide accurate, valid and complete information by using the right methods/tools
• ·         Keeping records of customer interactions, transactions, comments and complaints
• ·         Strong attention to detail, numerical ability and Problem Solving Skills

Key Skills:

• ·         Minimum 3 – 6 months experience in International BPO preferred or Fresher’s with min 15yrs of education are also eligible to apply for this posting.
• ·         Excellent verbal communication Skill with Proficiency in English language.
• ·         Knowing our products inside and out to effectively answer questions.
• ·         Processing orders and requests.