Black And White Business Solutions jobs - International Customer Support Executive

International Customer Support Executive

Black And White Business Solutions
experience Fresher
salary Salary not disclosed
qualification
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Posted: 9 Months ago
Views: 1
Applications: 0
Openings: 1

Job Description

Dear candidate,


Warm Greetings from Black and White Business Solutions!


Hiring For International Customer Support Executive for TOP MNC

Walkin with your resume - Walkout with your Offer Letter

Note : 1 day Interview Process


Qualification - Graduation / 10+2
Shifts - Rotational shifts - Sat & Sunday off
Work Location - Bangalore


SHOULD BE EXCELLENT IN COMMUNICATION

Roles and Responsibilities :

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members.
  • Inform customers about new features and functionalities
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Assist in training junior Customer Support Representatives.


Job Particulars

EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1045864
Job Category Tech Support
Locality Address Banaswadi , Cox Town, Frazer Town , Hebbal , Hennur
StateKarnataka
Country India

About Company

Black And White Business Solutions
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