Black And White Business Solutions jobs - International Customer Support

Dear Candidate,


Greeting from Black and White Business Solutions Pvt Ltd..!!


WE'RE Hiring for Customer Support / Technical Support ( Voice) International and Domestic Process with TOP BPO MNC's in Various Domain

HUGE HIRING ! Immediate Joining

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd


Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience: Freshers / Experience
Sal: Fresher 15k to 20k
Experience : upto - 32k

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts


Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Customer :

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing

JOB Role :

Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Venue:
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark : Opp to M.K Retail
next to Andhra Bank


Contact: Pooja
Contact Number - 9686680264
Email: hr0264@blackwhite.in


Required Candidate profile

One day interview process - Freshers can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3 Pass out
* Should be flexible with rotational shift.


********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********