Black And White Business Solutions jobs - International customer support

International Customer Support

Black And White Business Solutions
experience 1 Year
salary 17,000 - 25,000 Per Month
qualification
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Posted: 1 Year ago
Views: 1
Applications: 2
Openings: 1

Job Description

 

Roles/Responsibility:

  • Managing a team of representatives offering customer support.

  • Overseeing the customer service process.

  • Resolving customer complaints brought to your attention.

  • Planning the training and standardization of service delivery.

  • Conducting quality assurance surveys with customers and providing feedback to the staff.

  • Possessing excellent product knowledge to enhance customer support.

  • Maintaining a pleasant working environment for your team.


Skills/Requirements:

  • Any undergraduate or graduate 

  • A minimum of 1 years experience.

  • Excellent interpersonal and written and oral communication skills.

  • Ability to lead a team.

  • Knowledge of CRM systems.

  • Computer skills.

  • Knowledge of mediation and conflict resolution techniques is preferable

 

Job Particulars

Who can applyExperienced (1 Year)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id862834
Job Category Tech Support
Locality Address Bommanahalli, Indiranagar , Whitefield
StateKarnataka
Country India

About Company

Black And White Business Solutions
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