Telligent Support LLP jobs - International Customer Support

Sales Support Specialist

• Telligent is looking for qualified Sales Support Executives to join our team. 
• Our ideal candidate is an energetic persuasive professional with experience with customer interactions and customer service best practices. 
• Sales experience is a plus but if you are goal-oriented and believe you are able to learn and understand sales metrics we can train you. 
• We expect you to perform well in a team environment and have exceptional people skills.
• Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales transactions. 
• If you got bags of charisma that always win people round in an argument, Do you always manage to get yourself out of trouble using your charm alone. If you’ve got of the gab and could sell ice to the Eskimos, then a career in sales with Telligent is calling you!

In this role you will:--

• Contacting potential or existing customers to inform them about a product or services.
• Answering questions about products or the company
• Asking questions to understand customer requirements
• Inform customer of deals and promotions
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Go the “extra mile” to meet sales quota and facilitate future sales
• Responsible for closing sales over the phone while maintaining good customer relationships

What we’re looking for:--

• Passionate, driven individuals with excellent knowledge of English
• Cool-tempered with the ability to work under pressure and deliver results consistently
• Persistence to handle difficult situations with to transform issues into sales
• Problem-solving skills to identify and address customer concerns during the sales process
• Ability to learn a diverse range of products and sales techniques to drive performance
• Outstanding negotiation skills with a focus to resolve issues and avoid potential complaints.
• A belief in delivering Outstanding Customer Service to ensure customer engagement and satisfaction with our brand
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Coachable team members that collaborate with department leaders on feedback to develop positive habits to achieve optimal performance

Benefits:--

• Best in the industry pay
• Performance based incentives
• Incredible growth opportunities from internal IJPs
• Regular Rewards and Recognition Program
• Monthly Employee Engagement Activities
• Free unlimited meals
• Free transportation (both ways) for maximum ease
• Security Escort for women taking Company cab post 9pm
• Housing conveyance allowance
• Medical Insurance