International Customer Support / Technical Support

Black And White Business Solutions Pvt Ltd
Experience : Freshers
Location : Bangalore
Per Month: Rs. 15,000 - Rs. 25,000
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 04 Feb 20

Dear all,

Looking out for Technical Support Engineer / Customer Support Executive. 

One day interview Process - Reporting timings 10:00 to 3:30 
Requirements :
Shifts : Rotational & Day Shifts with two way transport
Salary : up to 4.5L PA
Rounds of Interview : HR , VNA, Operations (Briefing would be taken Care)

Process :

Customer Service L1 : ( Pilot Process - B2B Process)

Job Responsibilities

  • Engaged in handling calls of Enterprise & different business units (B2B)

  • Provide World Class Customer Service.

  • End to Transaction of Reports.

  • Need to maintain Accuracy in Reports.

  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality

  • Excellent verbal and written communication skills

  • Strong administrative skills: organized, efficient and versatile

  • Customer service approach to dealing with people at all levels internal and external

Technical Service : ( Hardware & Networking / Telecom / Technical Programs - B2B Process) 

Job Responsibilities

  • Technical Service desk or technical call center experience is necessary.

  • Disciplined, systematic problem solving skills required.

  • Windows Operating systems

  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000

  • Servers: Windows 2000, Windows 2003, Windows 2008

  • Microsoft environment knowledge (desktop & server).

  • Have some level of technical understanding of the products building up a desktop service.

  • Experience from the desktop environment.

  • Understanding and experience of change management process

Required skills:

  • Good Communication Skills

  • Graduate / Under Graduate / Fresher or  Experience can apply 

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
Job is expired
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