Hiring Freshers / Exp for MNC bpo customer support or tech support, appear for multiple companies on the same day.
1. Customer Support Executive.
2. Technical Support Engineer( Hardware / Software / Networking support).
Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
Customer support engineer - L1 - L2
- Coordinate desktop changes to avoid deployment collisions.
- Prepare requests for rollout
- Prioritize change requests
- Create rollout plans for changes requests
- Coordinate the implementation process
- Keep track of request and make sure they are implemented as planned
- Participate in incident handling concerning desktop changes.
- Participate in projects concerning bigger desktop changes, for example, roll out of new antivirus.
- Microsoft environment knowledge (desktop & server).
- Have some level of technical understanding of the products building up a desktop service.
- Experience from the desktop environment.
- Understanding and experience of the change management process.
Technical Requirements :
- Phone support experience necessary.
- Technical Service desk or technical call centre experience is necessary.
- Disciplined, systematic problem-solving skills required.
- Windows Operating systems
- Clients: Windows7, Windows Vista, Windows XP, Windows 2000
- Servers: Windows 2000, Windows 2003, Windows 2008
To be scheduled for Interview
Call HR Jayashree @ E-mail - forward the mail to all your friends who fit the criteria.
Please do refer your friends.
Black & White Business Solutions
#721, 2nd floor, CMH Road
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Land Mark: Next to Andhra bank or Opposite to MK Retail.
************ find in google map***************
Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.
*************PLEASE DO REFER YOUR FRIENDS*************