International Domestic BPO

Black And White Business Solutions Pvt Ltd
Experience : Freshers
Location : Bangalore
Per Month: Rs. 15,000 - Rs. 28,000
Posted on 14 Sep 19
Job is expired
Job DescriptionLast Date 13 Nov 19
Hi,
Hiring Freshers / Exp for MNC bpo customer support or tech support, appear for multiple companies on the same day.
Designation:
1. Customer Support Executive.
2. Technical Support Engineer( Hardware / Software / Networking support).
Responsibilities :
Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
Customer support engineer - L1 -  L2
  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate the implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example, roll out of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of the change management process.
Technical Requirements :

  • Phone support experience necessary.
  • Technical Service desk or technical call centre experience is necessary.
  • Disciplined, systematic problem-solving skills required.
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008
To be scheduled for Interview
Call HR Jayashree @ E-mail -  forward the mail to all your friends who fit the criteria. 
Please do refer your friends.
Venue
Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Land Mark: Next to Andhra bank or Opposite to MK Retail.
************ find in google map***************
Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.
    *************PLEASE DO REFER YOUR FRIENDS*************
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Black and white business solutions
Job is expired
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