Dear Candidate's,
Greeting
from Black and White Business Solutions Pvt Ltd
!! WE'RE
Hiring Freshers and Experience !! Any Graduate OR
Undergraduates OR drop out
EXCELLENT GROWTH AND LEARNING
OPPORTUNITIES FOR CANDIDATES WHO TAKE INITIATIVE. AMONGST
THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH PERFORMERS
Interface
with Customers via Inbound or Outbound calls over the
Internet for the purpose of passively assisting the
customers.
International and Domestic process in
Various domain ( E-commerce / Telecom / Banking /
Heath-care / Accounts / Technical / Sales )
Voice
and Non Voice - Customer Support and Technical Support
Interview Mode : Telephonic
Roles and Responsibilities
Greet
Customers in a courteous, friendly, and professional
manner using agreed upon procedures.
- Clarify
Customer requirements; probe for and confirm
understanding of requirements or problem.
- Support
Customers across Telecommunication, Financial Services
& Healthcare vertical.
- Conduct
needs-based selling by using non-scripted probing
techniques to determine Customer needs and to offer the
most appropriate product or service to address their
needs. Candidate Profile
- Any
Graduate Fresher OR Under-Graduate / drop out.
- Excellent
verbal and written communication skills.
- Flexible
with 24/7 Environment.
- Salary
up to 30K & attractive Incentives amount.
- To
provide best in class Customer support to customers over
Voice and chat
- Take
end to end ownership of customer issues reported.
- Research,
diagnose and identify solutions to resolve customer
issues..
- Document
solutions in the form of knowledge base, notes and
Articles and help build a robust knowledge base which
can be referred in the future.
Desired Candidate Profile
- Fresher
or Experienced. Prefer Minimum 6 months of experience in
International
- Customer
support Inbound / Outbound Voice
- Graduate
& under Grads freshers or experienced can apply
- Excellent
in Verbal English
- Willing
to work in Night Shifts
- Knowledge
on PC, Excel & Good Typing.
Venue :
Black and White Business Solutions Pvt
Ltd,
#721, 2nd Floor, CMH Road Indiranagar
Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop.
Contact : Swetha @ 9739222875
Email your resumes to :- hr2875@blackwhite.in
**PLEASE DO REFER YOUR FRIENDS
LOOKING FOR BPO JOB'S**