Black And White Business Solutions jobs - International Technical Chat support

International Technical Chat Support

Black And White Business Solutions
experience Fresher
salary 20,000 - 28,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 3
Openings: 1

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
* Any UG / Graduate Freshers and Experienced can Apply *
Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non Voice)
Fresher and Experience
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US Sal : upto 4.5lpa 
 Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.

Required Candidate profile
One day interview process - Fresher / Experienced can apply 
 Desired Candidate Profile
* Possess good communication skills, both oral and written 
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3. 
 * Should be flexible with rotational shift.

********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id689405
Locality Address Bannerghatta Road , CV Raman Nagar , Frazer Town , HBR Layout , Hebbal
StateKarnataka
Country India

About Company

Black And White Business Solutions
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