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International Technical Support Engineer

Black And White Business Solutions Pvt Ltd
Experience : 1 Years
Location : Bangalore
Per Month: Rs. 18,000 - Rs. 28,000
Job Role : Others
Posted on 05 Jul 19
Job is expired
Job DescriptionLast Date 03 Sep 19
Dear Aspirant,
  • Openings for Technical Support Engineer.
  • Walk -in with Resume Walk-out with an Offer, 
  • One day Interview Process,....... Just 2 Rounds of Interview, easy selection...
  • Contact HR Jayashree -
Email your Resume to :
  • Technical Support  Associate
Roles and Responsibilities : 
You would be engaged in :

Service Desk :
  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate the implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example, rollout of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of the change management process.
Technical :
  • Managing user account across applications running on various platforms like IBM-AIX, Red Hat Linux, ZOS/RACF, SQL Administrator, Windows Active Directory, etc.
  • To create and administer LAN accounts of the users
  • To create and administer various shared resources e.g. Distribution Lists, Directories
  • To provide permissions to the user as required by them
  • To set up the servers as per the customer requirement
  • To Standardize the network resources as per the client requirement
  • Ensure that the customer has the appropriate access to the tools to support the business in an efficient way
  • System Administrator for the User Account Maintenance and Incident Management
  • Systems including general housekeeping
  • Create a LAN and/or E-mail account for the users and administer them.
  • Grant permissions on various network resources available to users.
  • Creation and administration of Global groups.
  • Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.
  • Creation of New Directories as per the customer guidelines and grant permissions on them.
  • Setting up servers as per the client standards and granting permissions on them.
  • Creation, modification and deletion of user accounts on AIX Servers
  • Creation, Modification and deletion of user accounts on Mainframe/RACF
  • Creation, Modification and deletion of users accounts on Oracle/Sql
  • Perform development and maintenance of knowledge Base for the User Account
  • Maintenance Processes
Skills
  • Graduate with minimum 1-year Experience of Technical Support.
  • Immediate joiners.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Black and white Business solutions
Job is expired