language-iconENlocation markerlocation marker

International Technical Support With Satsun Off Sal 4.5ctc

Black And White Business Solutions Pvt Ltd
Experience : Freshers
Education : BBA/BBM, BE/B.Tech, BSc, BCA, B.Com...
Location : Bangalore
Per Month: Rs. 16,000 - Rs. 19,000
Job Role : Others
Posted on 04 Jul 19
Job is expired
Job DescriptionLast Date 02 Sep 19
Dear Aspirant,

Openings for Technical Support Engineer.

Walk -in with Resume Walk-out with an Offer, 

One day Interview Process,....... Just 2 Rounds of Interview, easy selection..

Contact HR Jayashree @

Email your Resume to -  :

Technical Support  Associate

Roles and Responsibilities : 

You would be engaged in :
Service Desk :
  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for rollout
  • Prioritize change requests
  • Create roll out plans for changes requests
  • Coordinate implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of change management process.
Technical :
  • Managing user account across applications running on various platforms 
  • To create and administer LAN accounts of the users
  • To create and administer various shared resources e.g. Distribution Lists, Directories
  • To provide permissions to the user as required by them
  • To setup the servers as per the customer requirement
  • To Standardize the network resources as per the client requirement
  • Ensure that the customer has the appropriate access to the tools to support the business in an efficient way
  • System Administrator for the User Account Maintenance and Incident Management
  • Systems including general housekeeping
  • Create LAN and/or E-mail account for the users and administer them.
  • Grant permissions on various network resources available to users.
  • Creation and administration of Global groups.
  • Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.
  • Creation of New Directories as per the customer guidelines and grant permissions on them.
  • Setting up servers as per the client standards and granting permissions on them.
  • Creation, modification and deletion of user accounts on AIX Servers
  • Creation, Modification and deletion of user accounts on Mainframe/RACF
  • Creation, Modification and deletion of users accounts on Oracle/Sql
  • Perform development and maintenance of knowledge Base for the User Account
  • Maintenance Processes

Graduate  with minimum 1 year Experience of Technical Support.

Immediate joiners.

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Black and white solutions 
Job is expired