Congrow bpo and solutions jobs - International Telecalling

International Telecalling

Congrow bpo and solutions

Mumbai, Navi Mumbai

Fresher

18,000 - 21,000 Per Month

Diploma, BA, MA, BBA/BBM, MBA/PGDM, 12th Pass (HSE)

Job Description

Designation - International Telecalling

Location - Ghansoli

Salary - 18000 - 21000

Incentive - 6,000 (Monthly based on your performance)

Timing - 10:30am to 07:30pm Day Shift

Process - Membership
No Pick & Drop Facility available

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Job Particulars

Role

Education Diploma, BA, MA, BBA/BBM, MBA/PGDM, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Walk - In, Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 1337903

Job Category MBA , Diploma , BPO , BSc/BCA/BBM

Locality Address Ghansoli

State Maharashtra, Maharashtra

Country India

About Company

Congrow bpo and solutions

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