Windows Mart jobs - International US Process

International US Process

Windows Mart

Job Description

We are urgently hiring candidate for International US Process.

Candidates should be comfortable with Chandigarh , Zirakpur & Mohali locations.
Candidates should be comfortable for Night Shifts. Candidates should be available for Immediate joining.

Candidates should be available for the learning of new technologies.
Industry: BPO / Call Centre
Functional Area: Role Category: Voice
Employment Type: Full time
Education Under Graduation: Any Graduate
Post Graduation: MBA/PGDM in Any Specialization Doctorate: Any Doctorate

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Job Particulars

Role

Education BA, BBA/BBM

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 1350554

Job Category BPO , BSc/BCA/BBM

State Chandigarh, Haryana, Punjab

Country India

About Company

Windows Mart

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