Candidates from Bangalore Location can only apply
WE'RE Hiring for International Voice Process- Telecom / Banking / Healthcare.
One day interview process, virtual and F2F both - looking for immediate joiners.
Any graduate freshers , awaiting results 2021 can appear for interview.
Apply for 10 different bpo companies and choose the best - only for immediate joiners.
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Fresher's / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience: Fresher's / Experience
Sal: up-to 4.5lpa
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support.
JOB Role :
- Engaged in handling calls of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements