Huge Openings with TOP BPO Multinational Companies for Customer Support Associate / Sr. Customer Support Associate Any UG / Graduates / Diploma / Experience can appear for Multiple MNC BPO's
Free placement @ Black and White Business Solutions Pvt LtdInternational Voice process Process : Banking / Telecom / E commerce
• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)• Provide World Class Customer Service.
• End to Transaction of Reports. • Need to maintain Accuracy in Reports.• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.• Perform problem cause analysis • Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements
Skills Required :• Should be flexible with rotational Shifts
• Graduates / PUC / Diploma Experience can apply
Benefits : • Rotational Shifts • Unlimited incentive Structure • No registration Fees(Free placement).