Black And White Business Solutions jobs - International Voice Process

International Voice Process

Black And White Business Solutions
experience Fresher
salary 12,000 - 30,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 3
Openings: 300

Job Description

Dear Candidate's, 
Greeting from Black and White Business Solutions Pvt Ltd !!  Immediate Hiring For - Chat Support (Non-Voice) 
• Rotational Shift / US SHIFT * Candidate Should be in Bangalore Location for an Interview ** Excellent in English communication is Mandate * Interface with Customers via Inbound Email Chat over the Internet for the purpose of passively assisting the customers. 
Contact : HR Meda - 9741433322Email - hr3322@blackwhite.in
Roles and Responsibilities Greet Customers in a courteous, friendly, and professional manner using agreed-upon procedures. 
• Clarify Customer requirements; probe for and confirm understanding of requirements or problem. 
• Support Customers across telecommunications, Financial Services & Healthcare vertical. 
• Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile 
• Any Graduate Fresher OR Under-Graduate dropout. 
• Excellent verbal and written communication skills.
• Flexible with a 24/7 Environment. 
• Salary up to 30K & attractive Incentives amount. 
• To provide best-in-class Customer support to customers over Voice. 
• Take end-to-end ownership of customer issues reported. 
• Research, diagnose, and identify solutions to resolve customer issues. 
• Document solutions in the form of knowledge base, notes, and Articles and help build a robust knowledge base that can be referred to in the future. Desired Candidate Profile 
• Fresher (only Voice) or Experienced(Voice and Non voice). Prefer a Minimum of 6 months of experience in International Customer support Inbound / Outbound Voice 
• Graduate & under Grads freshers or experienced can apply 
• Excellent in Verbal English 
• Willing to work in Night Shifts 
• Knowledge of PC, Excel & Good Typing. 
Venue : Black and White Business Solutions Pvt Ltd, #721, 2nd Floor, CMH Road Indiranagar Bangalore-560038 Land Mark: CMH Bus-stop or KFC Bus-stop. 
Contact : HR Meda - 9741433322 Email - hr3322@blackwhite.in 
Qualifications-12th Pass (HSE),Any Graduate

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id596490
Locality Address Bannerghatta Road , Bommanahalli, BTM , Cunningham Road , CV Raman Nagar
StateKarnataka
Country India

About Company

Black And White Business Solutions
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