Black And White Business Solutions jobs - International Voice Process

International Voice Process

Black And White Business Solutions
experience 0.5 Years
salary Salary not disclosed
qualification
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Posted: 2 Years ago
Views: 1
Applications: 5
Openings: 1

Job Description

Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd !!

Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
  • Support Customers across Telecommunication, Financial Services & Healthcare vertical.
  • Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
  • Any Graduate Fresher OR Under-Graduate / drop out.
  • Excellent verbal and written communication skills.
  • Flexible with 24/7 Environment.
  • To provide best in class Customer support to customers over Voice.
  • Take end to end ownership of customer issues reported.
  • Research, diagnose and identify solutions to resolve customer issues..
  • Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
Desired Candidate Profile
  • Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
  • Graduate & under Grads freshers or experienced can apply
  • Excellent in Verbal English
  • Willing to work in Night Shifts
  • Knowledge on PC, Excel & Good Typing.

Job Particulars

EducationAny Graduate
Who can applyExperienced (0.5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id672809
Locality Address Bellandur , Bommanahalli, Brookefields , BTM , Whitefield
StateKarnataka
Country India

About Company

Black And White Business Solutions
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